Terms of service

OVERVIEW

This website is operated by NainSukh. Throughout the site, the terms “we”, “us”, and “our” refer to NainSukh. NainSukh offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service / Terms & Conditions (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. Continued use of the website constitutes acceptance of these Terms.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose, nor violate any applicable laws, including copyright laws.

You must not transmit any worms, viruses, or destructive code. Any breach of these Terms will result in immediate termination of services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Headings are for convenience only and do not affect interpretation.


SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify site content at any time without obligation to update.


SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

Prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable for any modification, suspension, price change, or discontinuation.


SECTION 5 – PRODUCTS & SERVICES

Certain products or services may be available exclusively online and may have limited quantities. All purchases are subject to our Exchange, Return & Refund Policy, available here:
👉 https://nainsukh.com/pages/exchange-return-refund-policy

Custom & Prescription Products

Products that are custom-made, made-to-order, or involve prescription lenses are manufactured based on customer-provided information. Such products may not be eligible for return or refund, except where expressly stated in our Exchange, Return & Refund Policy.

Third-Party Alterations

Any product that has been altered, fitted, adjusted, or modified by a third party, including prescription lenses fitted outside NainSukh, will be considered used and will not be eligible for return, exchange, or refund.

We make every effort to display product colors and images accurately; however, we cannot guarantee display accuracy on all devices.

We reserve the right to limit product sales by person, region, or jurisdiction, and to discontinue any product at any time.


SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. Restrictions may apply to orders placed using the same account, payment method, or address.

You agree to provide accurate and complete billing and account information and to update it promptly to complete transactions.

For more details, please review our Exchange, Return & Refund Policy.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or conditions. Use of such tools is entirely at your own risk.

Future services or features introduced will also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to external websites. We are not responsible for the content, accuracy, or transactions conducted on third-party sites. Complaints regarding third-party products or services should be directed to the respective provider.


SECTION 9 – USER COMMENTS & SUBMISSIONS

Any feedback, suggestions, or content submitted may be used by us without restriction or obligation to compensate. We reserve the right to remove content deemed unlawful, offensive, or in violation of these Terms.

You are solely responsible for the accuracy and legality of any content you submit.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time without prior notice.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or content for unlawful purposes, violating intellectual property rights, submitting false information, spreading malware, or interfering with security features. Violation may result in termination of service.


SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All services and products are provided “as is” and “as available” without warranties of any kind.

NainSukh shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from use of the Service or products, to the fullest extent permitted by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless NainSukh, its affiliates, employees, and partners from any claims arising from your breach of these Terms or violation of any law.


SECTION 15 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid and enforceable.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate access at any time if you fail to comply with these Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms, along with referenced policies, constitute the entire agreement between you and NainSukh and supersede any prior agreements.


SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Pakistan.


SECTION 19 – CHANGES TO TERMS

We reserve the right to update or replace any part of these Terms by posting changes on our website. Continued use of the Service constitutes acceptance of those changes.


SECTION 20 – CONTACT INFORMATION

For questions regarding these Terms, please contact us at:

NainSukh
📧 nainsukhonline@gmail.com